Refund policy
Due to the collectible nature of Trading Card Games, all sales are generally considered final.
Eligible Returns
Returns may be accepted if:
- Wrong item received
- Product missing from order
Reporting Issues
Customers must contact us within 24 hours of delivery and provide:
- Order Number
- Photos of package
- Video of unboxing
- Photos of product
Non-Returnable Items
- Opened booster packs
- Opened boxes
- Redeemed code cards
- Clearance products
Approved refunds are processed within 7-10 business days.