Refund policy

Due to the collectible nature of Trading Card Games, all sales are generally considered final.

Eligible Returns

Returns may be accepted if:

  • Wrong item received
  • Product missing from order

Reporting Issues

Customers must contact us within 24 hours of delivery and provide:

  • Order Number
  • Photos of package
  • Video of unboxing
  • Photos of product

Non-Returnable Items

  • Opened booster packs
  • Opened boxes
  • Redeemed code cards
  • Clearance products

Approved refunds are processed within 7-10 business days.